Breaches and incidents

A-ROSA Hotels (Dertour group): hackers stole customer data, guests notified by email

Travel trade outlet fvw reports (29 Oct) that hackers stole “numerous customer records” from the Arosa hotel chain, which belongs to the Dertour group and...

Disclosed
Verification
Reported by a reputable outlet, citing the company

What happened

  • Travel trade outlet fvw reports (29 Oct) that hackers stole “numerous customer records” from the Arosa hotel chain, which belongs to the Dertour group and has 13 hotels, and that Arosa emailed customers about it.
  • Root cause: not disclosed.
  • No attacker named.
  • Arosa notified customers by email; the details of its measures are behind fvw’s paywall and could not be read.