Breaches and incidents

Honda (American Honda): cybersecurity incident takes dealer portal offline, disrupting financing, parts and repairs

Car Dealership Guy News reported that Honda and Acura’s Interactive Network (iN) dealer portal was taken offline on 27 Oct after a cybersecurity incident.

Disclosed
Verification
Reported by a reputable outlet, citing the company

What happened

  • Car Dealership Guy News reported that Honda and Acura’s Interactive Network (iN) dealer portal was taken offline on 27 Oct after a cybersecurity incident; dealers could not submit finance applications, access recall alerts or view incentive information, and powersports dealers lost parts ordering. DysruptionHub quoted a Honda spokesperson: “Honda recently identified a cybersecurity incident involving Honda’s Interactive Network (iN).”
  • Root cause: not disclosed.
  • No attacker named.
  • Honda said after restoring iN “we experienced technical challenges and took the system back offline” and warned of intermittent outages over several days (update of 31 Oct); per DysruptionHub, Honda said it had found no evidence that customer information was accessed.