Breaches and incidents

ICICI Bank (India): RBI fines Rs 97.80 lakh, including for reporting a cyber security incident late

RBI’s order dated 29 Apr 2025 (released 2 May 2025) penalised the bank under the Cyber Security Framework, KYC and card directions.

Disclosed
Verification
Checked against a primary source

What happened

  • RBI’s order dated 29 Apr 2025 (released 2 May 2025) penalised the bank under the Cyber Security Framework, KYC and card directions. Findings from the ISE 2023 inspection: “The bank failed to report a cyber security incident to RBI within the stipulated timeline”, failed to use robust alert software for certain categories of accounts, and levied late fees without sending some card statements.
  • Root cause: the underlying incident is not identified by RBI or the bank.
  • Attacker: not disclosed.
  • Response: penalty; ICICI Bank disclosed the order to the exchanges on 2 May 2025.