Breaches and incidents

IMS Care Center (Phoenix, Arizona): email system breach exposes SSNs and medical data

Per HIPAA Journal, an unauthorized party accessed IMS Care Center’s email system on 17 and 18 Jun 2026.

Disclosed
Verification
Reported by a reputable outlet, citing the company

What happened

  • Per HIPAA Journal, an unauthorized party accessed IMS Care Center’s email system on 17 and 18 Jun 2026; on 30 Sep 2026 it confirmed patient names, addresses, SSNs and medical information were exposed. Letters were mailed on 16 Oct 2026.
  • Root cause: email compromise; method not disclosed.
  • No attacker named.
  • Response includes new technical safeguards, Sophos MDR, geographic restrictions on email access, phishing training and at least 12 months of credit monitoring. Count unclear.