Breaches and incidents
Optimizely: vishing gives attackers CRM and back-office documents
Optimizely notified customers that attackers took basic business contact information from certain internal business systems, CRM records and a limited set...
- Disclosed
- Verification
- Reported by a reputable outlet, citing the company
What happened
- Optimizely notified customers that attackers took basic business contact information from certain internal business systems, CRM records and a limited set of back-office documents; it says the intruder “was unable to escalate privileges, install software, or create any backdoors.” Count not disclosed (about 10,000 business customers total).
- Root cause: voice phishing of staff.
- Optimizely describes a “loosely affiliated group”; BleepingComputer suggests ShinyHunters.
- Customers notified.