Breaches and incidents

Parkview Health (Fort Wayne, Indiana): network taken offline after suspicious activity, MyChart and billing down

Parkview first notified patients of an outage on 18 Oct and on 19 Oct said it had “recently identified suspicious network activity”.

Disclosed
Verification
Confirmed by two or more outlets

What happened

  • Parkview first notified patients of an outage on 18 Oct and on 19 Oct said it had “recently identified suspicious network activity”; a network-wide internet outage blocked MyChart and other online services (HIPAA Journal; Medical Daily).
  • Root cause: not disclosed; Parkview has not said whether a cyberattack occurred.
  • No attacker named.
  • MyChart and Find a Doctor returned on 20 Oct “with some limitations”, while billing and video visits remained down; Parkview said there is “no indication that patient data was compromised” (Medical Daily), while HIPAA Journal said it had not publicly confirmed whether patient data was exposed.