Breaches and incidents

Pathao (Bangladesh): critical systems taken offline, user names, emails and phone numbers obtained

Pathao said services were disrupted on Sunday 4 Oct because it took “critical systems offline immediately upon detecting a cybersecurity incident,” and...

Disclosed
Verification
Checked against a primary source

What happened

  • Pathao said services were disrupted on Sunday 4 Oct because it took “critical systems offline immediately upon detecting a cybersecurity incident,” and that “certain personal information, including names, email addresses and phone numbers, was obtained by malicious actors.”
  • Root cause: not disclosed.
  • No attacker named.
  • Pathao took containment measures, engaged external experts, informed authorities and restored services; the number of affected users was not stated and the investigation is ongoing.