Breaches and incidents

Shinhan Bank (Korea): authentication bypass exposes about 25,000 customers’ income and loan data

Shinhan Bank apologised after personal information of about 25,000 customers, including names, phone numbers, annual income and loan eligibility limits...

Disclosed
Verification
Confirmed by two or more outlets

What happened

  • Shinhan Bank apologised after personal information of about 25,000 customers, including names, phone numbers, annual income and loan eligibility limits, was leaked (Korea Times).
  • Root cause: an unauthorized external party gained access “through an abnormal method that bypassed authentication” (Korea Times); some raised credential stuffing as a possibility, and JoongAng Daily cites sources saying hackers used advanced AI tools.
  • No attacker named.
  • Shinhan activated an emergency response team, CEO Jung Sang-hyuk said the bank will take full responsibility for losses, and the FSS conducted an on-site inspection; Woori Bank and NH Nonghyup Bank blocked attempts without data loss (JoongAng Daily).