Breaches and incidents

YMIRLINK (Cuenote email platform): library vulnerability let attackers export 51.6M recipient records from 49 customer systems

YMIRLINK said on 16 Oct staff found unauthorized access; its second report (26 Oct) says data was exported from 49 single-tenant Cuenote FC (bulk email)...

Disclosed
Verification
Checked against a primary source

What happened

  • YMIRLINK said on 16 Oct staff found unauthorized access; its second report (26 Oct) says data was exported from 49 single-tenant Cuenote FC (bulk email) systems, 51,628,280 records cumulative (address books, delivery logs, web sign-up records), with 16 systems still being counted, plus 190 customer-contact records in Cuenote BASE.
  • Root cause per the company: a program/library vulnerability let attackers obtain support/QA staff credentials, plant malicious programs to dump databases, steal session data and log in to other systems; admin screens and APIs lacked IP restrictions in some environments, and access came from overseas IPs.
  • No attacker named.
  • Servers were isolated, the vulnerability patched, support/QA credentials removed from customer systems, IP restrictions applied, and the incident reported to the Tokyo Metropolitan Police, PPC and JIPDEC; spam spoofing Saison Card from info@cuenote.jp was observed.